We don’t simply compromise when it comes to quality. Delivery without Quality is incapability. We create competitive advantages by providing high professional products and services at reasonable marketable prices on the basis of proven best practices, standard recommendations and sustainable customer orientation.
Our Quality management is focused on providing high quality services to achieve customer satisfaction of all relevant groups of interests. A strong focus on customer orientation ensures the agreed quality.
This is realized mainly by using and deducing “best practices” from different process models like CMMI for development and ITIL for operations and completing it with requirements from ISO standards.
The goal of quality management is to avoid mistakes in a constructive approach, to identify mistakes in working results as early as possible with an analytical approach and to assure the removal of identified mistakes prior to delivering a work product to the next instance of workflow. Besides this, another goal is a continuous improvement approach for all processes and products.